How it works

From the First Call to the Invoice.

Laurel keeps one file per funeral, from first contact to invoice. The forms, the orders and the family page all come from that one file.

1

First call

Take the details once, straight into a new case file.

2

Arrange

Sit with the family with a tablet. The estimate builds as you go.

3

Paperwork

Forms, supplier orders and the invoice fill themselves in from the file.

4

Family page

The family gets a private page with the service details, under your name.

1Case file

The First Call on One Screen.

The first call on one screen, and every funeral on a board with its next deadline.

  • Take the first call straight into a new case file
  • Every funeral on one board, with its next deadline
  • Names and dates typed once, used everywhere
app.getlaurel.io/board
This week
JS
J. SampleCremation · Fri 6 Nov, 11:00
Next: Order of service to printerToday
AE
A. ExampleBurial · Tue 10 Nov, 13:30
Next: Confirm the grave with the cemeteryMon
ME
M. ExampleCremation · Thu 12 Nov, 10:00
Next: Arrangement meetingTomorrow
ES
E. SampleFirst call taken at 09:40
Next: Visit the family at homeTomorrow
4 funerals in progress · 1 deadline today
First call · 09:40E. Sample, at homeFamily contact: R. SampleWishes: cremation, small service
Sample
2Arrangement on a tablet

The Estimate Builds as You Go.

The estimate builds as you go, and the forms and supplier orders fill themselves in.

  • Your own prices, loaded by us
  • The estimate updates with each choice the family makes
  • Forms and supplier orders filled in from the arrangement
Arrangement · J. SampleStep 3 of 5
Type of funeralCremation
ServiceExample Chapel, 11:00
CoffinOak veneer
CarsHearse and one limousine
FlowersFamily flowers only
EstimateUpdated as you go
Funeral director’s services£1,850
Coffin, oak veneer£695
Hearse and one limousine£545
Crematorium fee, paid for you£1,040
Order of service, 80 copies£120
Total£4,250
Filled in from this arrangement
Cremation applicationCrematorium bookingCoffin orderOrder of service to printer
Sample
3Family page

A Private Page for Every Family, Under Your Name.

Service time and place, directions, a livestream link and a condolence book, under your name.

  • Your firm’s name at the top, not ours
  • Kept up to date from the case file
  • Fewer calls asking for the same details

Your Firm Name

In loving memory of

J. Sample

14 May 1938 · 19 October 2026

The Service

Friday 6 November 2026 at 11:00

Example Chapel, 12 Sample Lane, Sampleton

Watch the livestream
Condolence Book
A. Example

Thinking of you all. J. always had a kind word for everyone on the street, and we will miss those morning hellos.

R. Sample

With love and sympathy. Remembering many happy summers together.

Sample
How it works

What You Get for Each Funeral.

The case file

Every name, date and choice in one place, from first contact to invoice.

The board

Every funeral on one board, each with its next deadline.

The estimate

Built from your own prices during the arrangement, ready to go through with the family.

The paperwork

Forms and supplier orders filled in from the file, ready for you to check and send.

The family page

Service time and place, directions, a livestream link and a condolence book.

A person to ask

Tim and the team set up every one of the first 10 firms by hand.

Founding offer

Founding customers pay half for the first 12 months. Nothing is charged until it’s live for you. Cancel any time.

See What Families Would See.

A sample family page, as a family would see it. No sign-up needed.