Questions

Frequently Asked Questions

I’m not very technical. Is that a problem?

No. We load your prices and templates for you.

Does it work on a tablet?

Yes, that’s how it’s meant to be used.

Where is my data kept?

In the EU. Only your team can see it.

Does it cover the CMA price list?

UK only: yes, the page updates from the same prices.

What does it cost?

£49 a month in the UK or €49 a month in the Netherlands, with setup by us included. Founding firms pay half for the first 12 months, and nothing until it’s live for them.

Who can see a family page?

Only the people the family shares the link with. It isn’t listed on search engines, and you can take it down whenever the family asks.

Can we keep our own templates?

Yes. Send us your Word templates and forms, and we set them up so they fill themselves in from the case file.

Do the details go to our suppliers too?

Yes. The details from the case file go into the orders for the crematorium, the printer and the florist, so nothing is filled in twice.

Do we pay anything before it works?

No. Founding firms pay nothing until it’s live for them, and can cancel any time.

Still have a question?

Write to Tim. You get an answer from a person, usually the same day.

Contact

See What Families Would See.

A sample family page, as a family would see it. No sign-up needed.